ALL CLIENTS OF DISH FOOD & EVENTS LLC (CATERER) AGREE TO THE FOLLOWING TERMS OF SERVICE (updated 1/31/2024)

DROP OFF CATERING (Dish Food To Go Menu)

Final Guest Count/Menu/Payment
We request that your order be finalized and all changes be submitted to Dish three business days prior to the event. For the purpose of this agreement, business days and hours are Monday-Friday, 9 am to 5pm. Inquiries or changes submitted after 5pm will be responded to the following day. If you have a last minute request, we will do our best to accommodate you.

For all Dish Food To Go orders, we request payment in full when placing orders. We gladly accept all major credit cards, wire or e-check. A la carte and per person package pricing requires a twelve person minimum. All orders require a food and beverage minimum order of $1000; Sunday: $1,500; Hamptons/Hudson Valley: $2,500. A 10% production fee will be applied to all orders and an additional 3% credit card fee will be added to all orders paid by credit card.

Cancellation Policy
Dish Food To Go cancellations must be received with at least three business days’ notice.  All orders canceled less than three business days in advance will be charged the full amount, including canceling due to inclement weather.

FULL SERVICE CATERING PACKAGES 

Tastings
We love tastings at Dish and look forward to sharing a taste of our seasonally inspired cuisine with you. We offer tastings for events priced over $10,000.  For private tastings, we charge $50 per guest for up to 4 guests. 

Bar & Beverage Service
Specific brands of alcohol are available for an additional charge.  All alcoholic and non-alcoholic beverages that Dish provides are to remain the property of Dish at the end of your event.  Dish reserves the right to make substitutions of similar brands. 

Dish reserves the right to refuse to serve or cease the service of alcoholic beverages to any person, in the event that person is under the state-mandated age limit or appears visibly intoxicated, as determined by Dish staff.

Event Staff
Overtime beyond the contracted event running time will be charged at a rate of $35 per half hour per staff person.

Dish staff dress in sleek all black uniforms with black pants, black button down shirts and a black tie. Alternate staff uniforms are available upon request for an additional charge. 

Events on the following days will be charged a holiday staffing surcharge: New Years Eve, New Years Day, Martin Luther King Jr Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve and Christmas Day.

Party Rentals
Our event planner will confirm your party rental needs and costs with you prior to your event.  Additional rentals may be required based on the details of your event venue / location.  Sunday events require a $500 delivery surcharge.

Final Guest Count/Menu
Caterer requests that final guest count and menu choices/changes be submitted to Caterer two weeks prior to the event.  The caterer reserves the right to increase the price per person if the guest count decreases after the time of the first payment.

If the final guest count or number of guests attending the event is above the agreed guest count, the caterer reserves the right to charge accordingly.

Vendor Meals & Children Age Ten Years and Under
Dish charges $45.00 per vendor meal/child.  Please provide these counts with the final guest count.

Cancellation Policy
If the event is canceled by the client, the following amounts, if any, shall be due to the client:

a) If the event is canceled, or rescheduled for a time that precludes Caterer’s performance more than one hundred eighty (180) days prior to the scheduled date of the event, fifty (50%) percent of the deposit shall be returned.

b) If the event is canceled, or rescheduled for a time that precludes Caterer’s performance more than ninety (90) days, but less than one hundred eighty (180) days prior to the event, twenty-five (25%) percent of the deposit shall be returned.

c) If the event is canceled, or rescheduled for a time that precludes Caterer’s performance more than thirty (30) days, but less than ninety (90) days prior to the event, no deposit shall be returned.

ALL EVENTS WITH DISH

Dietary Restrictions & Allergies
If you have a food allergy or a special request for vegetarian, vegan or gluten free options, please consult with one of our event planners.  We are happy to accommodate most special dietary requests.

Leftovers
Any excess of food, beverage (excluding client provided food and purchased beverage/liquor) or supplies not consumed at the event shall remain the property of Caterer and may be retained by Caterers control, as dictated by state health codes for the safety of the client and event guests.  The caterer will not be held liable for any food safety risk incurred from consuming leftover food items.

Alcohol
We reserve the right to refuse to serve or cease the service of alcoholic beverages to any person, in the event that person is under the state-mandated age limit or appears visibly intoxicated, as determined by Dish.

Safe Working Environment
All Dish team members are entitled to a Safe Working Environment. If Client or Client's guests are engaging in any action or behavior that is illegal under local, State, or Federal statute, order, or guidelines, or is abusive or threatening, Dish reserves the right to remove any and/or all team members from an unsafe or illegal environment at our sole discretion. Such removal will not constitute breach of any Agreement(s) herein or implied, and no monetary obligations or damages will be incurred against Dish in connection with such removal.

Insurance & Licensing
Dish maintains all the required insurances for caterers including general liability, liquor liability and workers compensation.  In addition, Dish and its employees are fully licensed and certified by The NY State Department of Health to safely operate as a food business.  We are happy to provide proof of insurance if requested.

Venue Requirements
Dish will adhere to rules and requirements as set forth by the event venue.

Liability
Dish shall not be liable for any damage to the location of the event or the loss or damage to any rental equipment, goods or personal property caused by any guests or other persons attending the event.

Indemnification
Each party (the “Indemnifying Party”), at its expense, shall indemnify, defend and hold harmless the other party (the “Indemnified Party”) from all liabilities, costs, losses, damages and expenses (including reasonable attorneys’ and experts’ fees as they are incurred, including in connection with any claim or action threatened or brought against the Indemnified Party), arising out of or relating to (i) the Indemnifying Party’s or its representatives’ negligence or willful misconduct; or (ii) breach by the Indemnifying Party of any of its representations, warranties or covenants set forth in this Agreement.  The Indemnified Party shall promptly notify the Indemnifying Party in writing of any such claim or action and shall reasonably cooperate in the defense of such claim or action, at the Indemnifying Party’s expense.

Pricing & Substitutions
Food and beverage prices that are provided at the time this agreement is executed are based on then-current market prices.  If the average market price of food or beverage materially increases or becomes unavailable in the open market, the Caterer reserves the right to increase food costs or make a cost effective substitution. Caterer will notify the client for approval of any price increases or substitutions.

Additional Services
The cost of services other than as provided for herein (i.e. special deliveries, florists, rentals, garbage removal, etc) shall be the sole responsibility of the client.  We will endeavor to provide everything called for in this agreement. If the client requests any additions, the client agrees to pay accordingly.

Force Majeure
If, as a consequence of a natural disaster, act of terrorism, riot, war, labor dispute, pandemic, tragic accident, or medical emergency, by order of any federal, state or municipal government, or for any similar reason beyond the client’s reasonable control (“force majeure”), the scheduled event cannot take place as planned, then Dish Food & Events agrees to utilize reasonable efforts to work with the Client to find a replacement date, subject to the conditions of this agreement, for a period of one year from the original date of on which the event was scheduled without a loss of Client’s deposit and any payments made to Dish Food & Events. 

Governing Law
This Agreement shall be deemed to have been entered into in the State of New York and shall be governed and construed by the laws of the State of New York.

Superseding Agreement
A signed contract between the client and Dish Food & Events LLC will supersede this agreement.