ALL CLIENTS OF DISH FOOD & EVENTS, LLC AGREE TO THE FOLLOWING TERMS OF SERVICE
Final Guest Count/Menu: We request that your order be finalized and all changes be submitted to us three business days prior to the event. For the purpose of this agreement, business days and hours are Monday-Friday, 9 am to 5pm. Inquiries or changes submitted after 5pm will be responded to the following day.
For booked events with pricing per guest, if more guests are in attendance then agreed upon and paid for with the caterer, Dish reserves the right to charge for the additional guests in attendance.
Cancellation Policy: We request payment in full to confirm all Dish Food To Go orders. We accept all major credit cards, cash or check. Dish Food To Go cancellations must be received with at least two business days’ notice. All orders canceled less than two business days in advance will be charged the full food amount, including canceling due to inclement weather.
Dietary Restrictions & Allergies: If you have a food allergy or a special request for vegetarian, vegan or gluten free options, please consult with one of our event planners. We are happy to accommodate most special dietary requests.
Leftovers: Dish will not be held liable for any food safety risk incurred from consuming leftover food items.
Alcohol: We reserve the right to refuse to serve or cease the service of alcoholic beverages to any person, in the event that person is under the state-mandated age limit or appears visibly intoxicated, as determined by us.
Insurance & Licensing: Dish maintains all the required insurances for caterers including general liability, liquor liability and workers compensation. In addition, Dish and it’s employees are fully licensed and certified by The NY State Department of Health to safely operate as a food business. We are happy to provide proof of insurance if requested.
Venue Requirements: Dish Food & Events will adhere to rules and requirements as set forth by the event venue.
Liability: We shall not be liable for any damage to the location of the event or the loss or damage to any rental equipment, goods or personal property caused by any guests or other persons attending event.
Indemnification: Each party (the “Indemnifying Party”), at its expense, shall indemnify, defend and hold harmless the other party (the “Indemnified Party”) from all liabilities, costs, losses, damages and expenses (including reasonable attorneys’ and experts’ fees as they are incurred, including in connection with any claim or action threatened or brought against the Indemnified Party), arising out of or relating to (i) the Indemnifying Party’s or its representatives’ negligence or willful misconduct; or (ii) breach by the Indemnifying Party of any of its representations, warranties or covenants set forth in this Agreement. The Indemnified Party shall promptly notify the Indemnifying Party in writing of any such claim or action and shall reasonably cooperate in the defense of such claim or action, at the Indemnifying Party’s expense.
Substitutions: Dish Food & Events reserves the right to substitute items that become unavailable in the open market or that exceed reasonable market costs. We will notify client for approval if time allows.
Additional Services: The cost of services other than as provided for herein (i.e. special deliveries, florists, rentals, garbage removal, etc) shall be the sole responsibility of the client. We will endeavor to provide everything called for in this agreement. If client requests any additions, client agrees to pay accordingly.
Force Majeure: Neither party shall be liable by reason of any failure or delay in the performance of its obligations under this Agreement due to strikes, riots, fires, explosions, acts of God, war, terrorism, U.S. Governmental action or any other cause adversely impacting Caterer that is beyond the reasonable control of such parties. The performance of such party shall be excused for such reasonable time as may be required to resume performance following cessation of such cause.
Governing Law: This Agreement shall be deemed to have been entered into in the State of New York and shall be governed and construed by the laws of the State of New York.
Superseding Agreement: A signed contract between the client and Dish Food & Events LLC will supersede this agreement.